Getting started with Goldspin
Welcome to Goldspin. To start your journey, you’ll need to be at least 18 years old and agree to our terms. We prioritize a safe, fair, and exciting experience for every player.
- Register: Tap Sign Up, provide your basic details, create a secure password, and complete the verification step via email or SMS.
- Login and security: For extra protection, enable optional two‑factor authentication. Never share your password, and log out when you’re finished.
- One account policy: Each player should have a single active Goldspin account. We may request documents to verify identity if needed.
Funding your Goldspin journey
Goldspin uses a simple wallet setup to keep deposits, bets, and winnings organized. You’ll have a Main Wallet for deposits and withdrawals, and a Game Wallet for placing bets within games. In some cases, wallets may be merged to streamline play.
- Deposits: Go to Deposits and choose a method. Options include bank transfer, a trusted payment gateway, or cryptocurrency. Follow the on‑screen steps to complete the transfer, then upload any required proof. Once verified, funds appear in your Main Wallet.
- Third‑party deposits: For safety and integrity, we do not accept deposits from someone else’s account.
- Withdrawals: Initiate a withdrawal from the Withdraw page, providing your bank details or crypto wallet information. Ensure any required identity checks are completed. Processing times vary with payment providers, but we aim for quick turnaround.
- Turnover and limits: Some promotions carry wagering requirements. Always review the specific terms to understand how bets contribute to turnover.
Playing rules, bets, and resolving issues
When you place a bet, the minimum amount will be shown for each game or table. If a game issue or dealer error occurs, rounds may be paused and resolved by our team. If results are unclear or disputed, bets can be adjusted or refunded as appropriate. By default, malfunctions or errors do not count toward pays and plays. For any concerns, contact Goldspin support via live chat for a prompt review.
Rewards, VIP and responsible gaming
Goldspin rewards active players through a VIP program. Your VIP level updates automatically based on your deposits over the past 90 days. If activity drops and deposits fall below the tier threshold for six months, your VIP status may be adjusted accordingly. VIP members receive exclusive promotions, faster support, and other perks. We also promote responsible gaming and provide tools to set limits, take breaks, and seek help if needed.
